WiFi Woes?

Comcast and AT&T are responsible for keeping their network working, not yours. When ISP support falls short it is time to give us a call.

Do you use Netgear? If you do, we need to talk. Sure, you can spend $300+ at a retail store on equipment with crazy specs, but you will still end up with home-grade hardware and reliability. Bitsmith will set up business-grade equipment that’s designed for speed and reliability. Have your cake and eat it without having to reboot your router to watch netflix.

Network Support

Comcast goes down all the time, causing service disruptions. You might think that’s just the way things are, right? Wrong.

Comcast has incentives to keep their network running, regardless of whether yours works or not. Our business is to make sure that your network works. And isn’t that what it’s all about? Wouldn’t it feel great to just have internet service that works?

Computer Speed

Fact #1: You can spend $5000 on a computer.
Fact #2: You DON’T have to spend $5000 to get a fast and functional computer.

In reality, for a little more than the few hundred bucks that your Dell cost, you can have a machine that does the same exact things as a $5000 iMac, and performs just as well. Want to find out how to do it? Contact Bitsmith. This is not a computer you can find, we will build you the ideal computer to meet your business needs.

PC and Mac Upgrade

Is it time to upgrade your computer?

There is room for improvement in every computer. If you buy a new computer every time it is time for an upgrade you are leaving money on the table. Instead we can upgrade the internal hardware to be competitive with new options on the market and you get that new computer feeling for half the price.

PC and Mac Repair

Did your computer stop working?

What’s worse a dead computer or lost data? Bitsmith can help you recover lost data like those family photos from your last vacation or important client records for your business. We also can provide more in-depth solutions to your problems, such as bringing a dead computer back to life.

Virus Removal and Prevention

Nothing could ruin workflow worse than your computer systems getting a virus.

The best way to avoid this pitfall is to proactively have a system in place that will prevent viruses from getting in your system at all. And also training people on what not to click on.

What is Cloud Storage?

You’ve probably heard about the cloud, but if someone asked you what it was the image in your head might be a bit foggy.

That’s because the cloud, by definition isn’t something you could see or feel. Implementing the cloud can help your business store essential files and documents that can be accessed by anyone in your firm, no matter where they are or what type of device they’re using as long as you give them permission.

Server Management

The bigger your business grows, the more servers it will need to keep up with the growing demands of your business.

I hope you have never been told to reboot your server to get it working again, but chances are you have. What choice do you have when the other computers on the network are bogging down and freezing?

As your business grows, it will need more servers to keep up with the growing demands of your business. For many outside of the IT Industry, dealing with one server, especially when it’s not functioning properly, can be more than enough of a challenge. But what about dealing with multiple servers that are dealing with multiple issues at the same time? If your business uses multiple servers or is looking to install more to accommodate growth, contact Bitsmith to learn how to do it correctly, and deal with any issues that may arise.

Data Backup at Home & Work

If you lost all of your data right now what would you do?

Data is gold. If you’ve followed the news, you’ve seen the lengths firms go through to collect your data, and the scandals that arise when data breaches occur. That raises the question, how well-protected is your data at home? What about at work? What would you do if your system crashed, and all of the important information that you had in the system got completely wiped out?

If you don’t have answers to those questions, don’t worry. Bitsmith can provide these answers and more, including data backup solutions that will protect your personal data.

Work Smarter, Not Harder

Smart Home & Business Automation have changed the game.

It is amazing how much valuable time can be wasted keeping your records and information up to date instead of actually getting work done. Automation takes away the need for a human to walk a process through and lets it be accomplished properly behind the scenes faster, with better accuracy, and with fewer mistakes, unless of course your humans never forget or lose anything.

Our team has been working with Automation since its inception and can help you both automate your home and business worlds.

Going Paperless

Going paperless is easy, scan your files and throw them away, right?! Wrong!

Going online with your business requires expertise and an awareness of which technology is best to take your sales and inventory processes online. Bitsmith can show you how to make the change to digital in the most cost efficient manner.

Yes you have to gather all of your physical files, sort them, scan them, and decide where they should be stored digitally. You also have to to make sure at the same time that nothing is getting lost, and that business can continue as normal during the transition. The process is daunting enough to scare away even the most dedicated business owners/managers.

Bitsmith guides your transition with our expertise and awareness of technology, showing you how to make the change to digital without sinking hundreds of dollars in to equipment that would be better sold as paperweights.

Ambient Lighting Systems

Do people get out their cell phones to read your menu? Are the products on your shelves in the dark? And if your system is manually operated does anyone on staff know how to use it or make adjustments?

If this sounds familiar to you, contact Bitsmith to get an easy to install and easy to use ambient lighting system that you or any of your employees can learn how to use with ease.

How people perceive your business is the reality of your business in their minds. Flickering lights give people headaches – you know cheap lighting when you see it. Instead, set the right mood, keep your products out of the dark, and stop making your customers get out their cell phones to read your menu! (Unless that is part of your look)

You do not have to wonder what your business is going to look like when you walk in, have the right look cued automatically, every day, even when you are not there. Bitsmith installs fully automated lighting that can give your customers the right impression, subtly adjusting to the time of day keeping your space looking its best at all times. Do you know what all the switches on the wall do right now, or do you have to try them to figure out what they do? Even our manually operated systems are made easy enough for everyone on staff to know how to use and make adjustments.

Digital Voice Systems

Have you ever bought a new technology because it was on sale and it turned out to be useless?

Maybe you thought that it looked pretty cool, but once you had it installed, realized that it added ZERO VALUE to your business?

One of the hardest things about technological upgrades are knowing whether it is worth the price. Our experts at Bitsmith can help guide you through the process of purchasing, installing, and implementing the best digital voice systems for your business, so you can communicate better with everyone on your team, no matter what.

Machine Maintenance

When something goes wrong with your machinery, does everyone go to you? Is there not enough time to repair anything? Or just a lack of good solutions?

The fact is, even basic machinery maintenance requires expertise, especially in IT. Whether you need to clean or repair broken mills and routers, or perform basic testing to analyze its performance, Bitsmith has the technical expertise and industry know-how to provide the solution you need.

Reliable Printing

What a great feeling it is when you go to hit print and you know it is going to work.

Even though there is a major trend towards going digital and paperless, printing continues to be an irreplaceable businesses function needed to operate and thrive. And printing for professional purposes is much different than printing for personal reasons. It takes a good deal of knowledge, not just about the printing equipment itself, but an understanding of the processes involved while printing en masse to achieve your business tasks and goals.

Not only does Bitsmith understand how to install and repair printing equipment, we also know how to set up a printing system that instills confidence with every page while saving you money and hours of needless frustration.

File Encryption

Chances are that you have a lot of sensitive data being transmitted to and from your network all day long.

Even though we are sure that your team is well-trained, mistakes happened. Someone might accidently open that email that looked legitimate, but was infected with spyware. Now every file in your system has been compromised.

Prevent this from happening by hiring the experts at Bitsmith to install the most effective file protection and encryption software to ensure that all of your data is safe, even when mistakes are made and your firm gets exposed.

Do you need help now?

Sometimes emergencies happen when they’re least expected.

If this happens to you, Bitsmith offers remote support services to help guide you to the solution to your problem, even if one of our technicians are not on-site. What if you’re away from your office and an issue arises? Don’t worry, our remote support services can also help you get the situation resolved, without having to rush through traffic to get to your desk!

With this degree of flexibility, we are able to help you more by being more accessible and more available.

Security Cameras

Do you feel safe at home? I hope you do.

But an even more important question is do you feel safe when you’re not at home? That is, do you have peace of mind while you’re away knowing that all the valuables in your house are safe and protected?  

Bitsmith can install fully operational security cameras that can be monitored from your mobile devices, so you could always keep an eye on your home, whether your have the babysitter or a landscaper there while you’re not.

Feeling secure when you leave the house is not a difficult feeling to achieve. Bitsmith gives you the peace of mind while you are away knowing that your family’s photos, jewelry, and keepsakes are safe. With fully operational security cameras that can be monitored from your mobile devices, you can keep an eye on your home. Smart notifications alert you to activity around your home when you have the babysitter or a landscaper there while you are not.

Smart notifications alert you to activity around your home when you’re away, be it the babysitter, the landscaper, or an intruder.

ISP (Internet Service Provider)

“What’s wrong with my Internet connection?” Is this something you ask yourself on a regular basis?  

It wouldn’t be surprising, since most Internet Service Providers (ISP) design their networks to operate in the most cost efficient manner, often at the expense of customer satisfaction.

Then, when you call a technician to “fix” the problem, they often blame the customer and charge them a fee. What’s worse is the technician only comes out to fix a minor issue, not repair a broken system, so you’ll be liable to have similar issues in the future while getting the pleasure of being blamed for something that’s not your fault at all.

But Bitsmith has helped many people overhaul their whole system so that many of these minor issues no longer occur, and you won’t have to call your ISP’s Technicians to blame and bill you any longer!

Family Photos and Videos

Those memories, those moments, all beautifully captured with a camera in photos and videos.

But now that you have everything captured, how can you store them in a way that doesn’t take up too much space? And what would you do if something happened and caused them to get lost?

Bitsmith has helped many families protect and retrieve their precious memories. Your memories are meant to be cherished, and Bitsmith wants to help you hold onto the best times of your life, all the time.

Are your memories safe? Those fleeting moments, all beautifully captured with a camera in photos and videos. What would you do if something happened and caused them to get lost? Or maybe with everything you have captured, you are being forced to pick and choose which parts of your life are worth remembering and which ones have to be thrown away to make space.

Bitsmith is helping many families protect and retrieve their precious memories, storing them in a way that makes the most efficient use of the space available. Your memories are meant to be cherished, and Bitsmith wants to help you hold onto the best times of your life, all the time.

Smart Home Automation

Having a Smart Home Automation system installed can be a great idea.

But consider this before before getting a system installed: How much should you spend for the value you’ll get? Do you know which devices to choose to operate automated features? And does the system you’re installing have too many parts and directions to practically use?

It’s okay if you don’t, because Bitsmith has a team of experts who know which devices do what, and the right price to invest into purchasing and installing them.

Whole Home Audio

Keeping your music in sync throughout your home.

Getting an audio system installed throughout your house can be expensive. Many people get burnt trying to spend their money wisely, but don’t know enough about the technology and how much it costs to get it installed to make an economically-informed decision.  

Home Theater

Have you ever gone to Target or Best Buy and saw a home theater system on sale and thought, “WOW! I have to get that!”?

Then, when you did, it turned out to be a complete dud? Sometimes, people have seen technology on sale, get it, and then get stuck with it.

Avoid that outcome by consulting with the experts at Bitsmith, who will not only tell you how much these systems are worth, but also if they are a good fit for you and will help install it in there in the way that best accommodates your living space.

Parental Controls

Do you worry about what your precious angels are getting into when they are online?

It used to be as simple as not letting your kids get online until they are ready, but now classwork and friendships happen online more than ever before. With more information at the tips of our fingers than ever before, there are many bits of information you want them to have access to and while there will never be a replacement for good parenting, Bitsmith can give you the tools to make sure that your children have the least opportunities to go down the Devil’s road.